A reliable support system is essential to ensure our customers' peace of mind in using our products.
Kitano Seiki has an extensive support system to provide our customers with the best possible maintenance for their equipment . We provide at a reasonable cost the services that meet the needs of our clients. We also consider the circumstances in which our clients use our products.
Moving of equipment
We will provide you with the safe and speedy service and support that you need for your equipment when you relocate from one laboratory to another or when you change the layout of the equipment in your laboratory. Our highly experienced and efficient team will be with you every step of the way, beginning with the dissembling of your equipment, its packing, its transport and its installation in your new laboratory so that you will be able to resume work without any inconvenience or delay.
The moving of vacuum devices requires advanced technology as well as experience . Applying our long experience, Kitano Seiki will provide low-load transport in vacuum equipment. Engineers with a wealth of experience will set up the equipment in the way that you need.
If any part(s) of your product should fail, we will provide the necessary repairs after having examined the malfunctioning part(s) in our premises.
||Please understand that there may be situations where we are unable to provide the repair that you have requested . This is due to the results of the diagnosis of the defective parts in your item or due to the cost of the required parts.
||For inquiries about repairing of parts, please contact us at email@example.com.
It is possible to make improvements on the device so that it will perform at its optimal level when used under different conditions and for different purposes. We will offer you a proposal on the qualitative improvement of your research and development, as well as the performance and the operation of your equipment. We will do so by applying our special know-how.